FAQ

Do you have any questions about our climbing forest? Then you will find the right answers here!

Is a consent form required for children?

Children between the ages of 12 and 18 who wish to use our climbing park without an accompanying person require a declaration of consent from their parents (reservation/booking via our website). Children under the age of 12 must be accompanied by an adult in the climbing park. This person is responsible for supervising the child. Children from the age of 6 can enter the high courses. Children are perfectly secured with our Smartbelay safety system. Children under the age of 12 must be accompanied by an adult on the high courses. 6-9 year olds need an accompanying adult to climb the courses with them. One adult can accompany up to 2 children. 10-11 year olds can also be accompanied from the ground. In this case, one adult can accompany up to 6 children. For children aged 12 and over with a minimum grip height of 165cm, it is sufficient for one supervisor to be present in the climbing forest. Accompanying persons who are not the legal guardians of the child must obtain their consent. This can also be done verbally. The same applies to children's groups. Here it is the responsibility of the group leader to obtain the consent of the parents.

Age restriction

Climbing is possible on the children's course from the age of 4. The course is between 1.2 and 1.7 m high. 4 and 5 year olds can be supported by adults from the ground. One adult can supervise up to three children. For 6-7 year olds, one adult can supervise up to 8 children. From the age of 6, children are allowed on the high courses, but must be accompanied by an adult. An adult can accompany and support up to 2 children aged 6-9 on the course. For 10-11 year olds, the accompanying adult can also supervise from the ground (up to 6 children). Children up to the age of 12 must be accompanied by an adult in the climbing forest. Children aged 12 and over with a minimum grip height of 165cm can also visit the climbing forest alone with a declaration of consent from their parents (reservation/booking via our website required).

How is payment made on site?

You can pay on site in cash or by card (EC card, various credit cards).

Do i have to reserve a hornest?

It is not absolutely necessary to reserve or book in advance. However, if you visit spontaneously, there may be considerable waiting times.

You can book directly on our homepage under the “Tickets” menu item and secure the climbing time you want.

What happens in bad weather?

If it only rains lightly, we will be open as normal and all reservations/bookings remain binding. If there is a thunderstorm, we unfortunately have to close the climbing forest and all reservations/bookings become invalid.

If you absolutely do not want to climb if it rains even a little (drizzle), then you can cancel or reschedule free of charge the afternoon before the appointment (in writing by email).

At least 75% of the bindingly reserved/booked belts must be paid for on the day!

What are the cancellation conditions?

A climbing reservation/booking can be changed or canceled free of charge up to 1 day before the appointment (in writing by email).

How long can i climb?

The action time is up to 180 minutes. This is divided into approximately 20 minutes of safety instruction and 160 minutes of climbing time. In principle, an extension of the climbing time is possible for an additional charge per person and 30 minutes. This cannot be booked in advance.

Do accompanying persons and spectators also have to pay?

If you don't climb, you don't have to pay anything, regardless of whether you're a spectator or an accompanying person.

What do i need to bring with me for climbing?

Climbing requires closed shoes and comfortable clothing that allows you to move easily. You are welcome to bring your own helmet (including bicycle helmets).

Are children allowed to climb too?

Naturally! Our safety systems are so simple that children from the age of 4 can let off steam on a large, exciting course (robber camp). The courses run at a height of 1.50 to 1.80m. Adult supervision must be ensured as follows: Children aged 4-5 years: One adult supervises 3 children at a time. Children aged 6 and over: One adult supervises 8 children at a time. High courses Children from the age of 6 can join us on the high courses. The children are secured with our Smartbelay safety system. Children under the age of 12 must be accompanied by an adult on the high courses. 6-9 year olds need an accompanying adult to climb the courses with them. One adult can accompany up to 2 children. 10-11 year olds can also be accompanied from the ground. In this case, one adult can accompany up to 6 children.

How do i make a reservation for a child´s birthday party?

You can book children's birthdays directly here under the Tickets section. You can also get information about the children's birthday packages under the Tickets section and then click on the "Details" button under "Children's Birthday".

Are dogs allowed in the climbing forest?

You are welcome to bring your dog on a leash to the climbing forest.

Warenkorb

Du hast noch nichts im Warenkorb.